Welcome to Deals Haute Vex Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of hautevex.com (the “Site”) and all purchases made through it. By accessing our Site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Performance-Driven Philosophy

At Deals Haute Vex Store, we specialize in high-performance activewear designed for athletes and fitness enthusiasts who demand both style and functionality. Our terms reflect our commitment to quality, transparency, and customer satisfaction.

2. User Responsibilities

Your Commitment as a Customer

To ensure smooth transactions and maintain our high standards:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the Site only for lawful purposes and legitimate purchases
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Review order details carefully before submission
  • Adhere to our return policy conditions when requesting refunds or exchanges

3. Products & Services

3.1 Activewear Collection

We offer premium athletic apparel including:

  • Baselayer
  • Jackets & Vests
  • Pants & Leggings
  • Shirts & Tops
  • Shorts
  • Sports Bras

3.2 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

3.3 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering & Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. Processing times:

  • Order processing: 1-2 business days
  • Standard shipping: 10-15 days via DHL/FedEx ($12.95)
  • Free shipping: 15-25 days via EMS (orders over $50)

4.2 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing & Taxes

All prices are in USD. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Shipping & Delivery

5.1 Shipping Areas

We ship worldwide except to some Asian regions and remote areas. Shipping times vary by destination.

5.2 Delivery Issues

If your package is lost or significantly delayed, contact us within 30 days of shipment for assistance.

6. Returns & Exchanges

6.1 Our 15-Day Satisfaction Window

We accept returns within 15 days of delivery date, provided:

  • Items are unworn, unwashed with original tags attached
  • Sports bras and final sale items are non-returnable
  • Return authorization has been obtained

6.2 Return Process

  1. Email [email protected] within 15 days with order details
  2. Ship approved returns with original tags and RA number
  3. Refunds processed within 3-5 business days

6.3 Defective Items

For damaged goods, email us immediately with photos. We’ll arrange free return shipping and expedited replacement.

7. Intellectual Property

All content on this Site, including designs, text, and logos, is our exclusive property. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use

Our products are designed for athletic performance but should be used appropriately for their intended purpose.

8.2 Website Operation

We’re not liable for temporary site unavailability or technical issues beyond our reasonable control.

8.3 Maximum Liability

Our total liability for any claim related to your purchase is limited to the order value.

9. Privacy & Data Protection

Your privacy matters. Our Privacy Policy details how we collect and use your information.

10. Policy Updates

We may update these terms to improve your experience. Significant changes will be communicated via email or site announcement.

11. Contact Our Athlete Support Team

For questions about these terms:

Email: [email protected]
Address: 1620 Timber Ridge Road, Sacramento, CA 95814, United States
Response Time: Within 24 hours (excluding weekends/holidays)

Thank you for choosing Deals Haute Vex Store. We’re committed to supporting your active lifestyle with premium gear and exceptional service.